Last updated: November 1, 2026
Public enquiries and submitted assessments
When you submit a contact, booking, newsletter, agreement or assessment form, the website may securely store the information you enter, a submission reference, time, form language and a short-lived security identifier derived from technical request data. Canroad uses it to respond, screen the requested service, administer consultations and protect the forms from abuse.
Browser-only assessment copies
The PR assessment works in your browser. If you select “Save Assessment,” a copy is stored only in that browser using local storage. Canroad does not receive it unless you explicitly select “Submit for Review.” Clearing the saved copy removes that browser copy.
Retained-client portal and documents
Case status and document upload are for retained clients with a Canroad-issued reference and access code. Accepted documents are limited by type and size and are stored outside normal public browsing. Upload service is disabled unless server-side encryption is configured.
What not to send through public forms
Do not enter passport numbers, Social Insurance Numbers, banking details, payment-card information, government-account passwords or unrelated sensitive documents in a public enquiry or assessment. Upload documents only when Canroad has specifically requested them through the retained-client upload.
Analytics and server logs
The website records limited, first-party workflow events such as assessment start, completion and submission to understand drop-off and improve the service. These events do not include assessment answers. The hosting provider may also keep operational and security logs. Canroad does not intentionally use advertising cookies on these tools.
Retention, access and correction
By default, closed non-client enquiries are scheduled for review after 730 days and spam records after 90 days. Retained-client records may need to be kept longer to meet professional or legal obligations. Information is otherwise retained only as long as reasonably required for the enquiry, security, or the related client matter. You may ask about access, correction or deletion, subject to applicable record-keeping requirements.
No legal opinion from website tools
Automated results and website content are general information. Submission does not create a consultant-client relationship. A legal opinion or representation requires an appropriate professional engagement.
Contact
Email Canroadimmigrationservices@gmail.com or call 647-285-9945 with a privacy request.